New and improved online pet registration services get tails wagging

Member for Albury, Justin Clancy has today announced that 294 dog and cat owners in Albury have taken advantage of new and improved online systems to register their pets from the comfort of their own homes.

Mr. Clancy said the local pet owners are among 12,813 cat and dog owners across NSW who have used the NSW Pet Registry to register their pets since a new and improved website launched in October.

An additional 1556 owners have paid pet registration fees via Service NSW since it was added as a convenient new method in November – 97 per cent of these online.

Mr. Clancy urged people to use the convenient online channels to register their pet.

“These new and improved online services are another example of how the NSW Government is making the customer experience the central focus in our delivery of services,” Mr. Clancy said.

“I’m pleased to see the new online services have proven so popular within our local community.

“Pet registration fees go straight back into our local community, funding animal shelters, ranger services, dog recreation areas and education and awareness activities in the AlburyCity Council area.”

Minister for Local Government Shelley Hancock said it was encouraging to see so many people using the new and improved registration methods and encouraged pet owners to explore the improved NSW Pet Registry website.

“Creating a NSW Pet Registry profile is the easiest way for you to be contacted if your missing pet is found,” Mrs Hancock said.

Minister for Customer Service Victor Dominello encouraged pet owners to utilise digital kiosks at the 99 Service NSW Centres across the State or online using a MyServiceNSW Account.

“People can use their MyServiceNSW Account from any computer or mobile device or visit their nearest Service NSW Centre with their cat or dog’s microchip number to pay their pet registration fee,” Mr Dominello said.

“We are making life easier for citizens by linking more and more transactions to the MyServiceNSW Account. The pet registry is a great example of how we are helping people to save time and money by delivering more digital service options.”

The recently added features of the NSW Pet Registry include:

• Upload a photo of your pet - Pet owners and breeders can upload a photo of their pet on the Pet Profile page to help identify and return the animal should it get lost
• Lost and found - If the microchip number of a lost cat or dog is known, a member of the public can use the Registry to send a secure message to the pet owner with their contact details alerting them that they have found their pet
• Search function - Prospective pet owners can use the Registry to find out important information before buying a cat or dog. Using a microchip number, they can access the animal’s breed, age, gender and whether or not it is de-sexed
• Create/add a litter - Breeders can create a litter and add offspring to their online pet profile, making it easier for vets to update animal records.